Leading Manners International : Objectives

Leading manners International designs programmes on "good manners" for professionals in the luxury and communication sectors, which call for excellence in interpersonal skills, and where good manners and formalities are key words. We develop customised work programmes taking into account the skills and specific needs of every one. Our seminars are conducted intensively, at the company's request and are developed on the basis of interviews on the knowledge of conventions and the use of codes of behaviour.

Coaching sessions with a view to enhancing the personal image, mastery of relational and communication techniques for welcoming clients and providing services to them, knowledge of good manners in a multicultural context for better understanding foreign clients and attending to their needs, advice to facilitate compliance and application of formalities in order to enable experienced staff to carry out their professional functions in the best possible manner.